Jigsaw, the National Centre for Youth Mental Health
Jigsaw helps young people (aged 12-25) who are experiencing difficulties with their mental health. The reasons that young people choose to come to Jigsaw are many and varied. They include things like low mood, anxiety, relationship or family issues, anger and stress.
Jigsaw clinicians work with the young person to come to a shared understanding about their mental health and what they would like to change. They look at what is impacting their mental health. They help the young person to develop strategies to cope positively with the challenges they face. Jigsaw clinicians offer up to 8 sessions of individual therapeutic support.
At Jigsaw we aim to offer support early during difficult periods in the lives of young people, before issues increase and need longer, more intensive mental health supports. It is never too late to get help for mental health issues. However, getting support early on can often nip problems in the bud before they develop into something less manageable.How to connect with this service → Changes to our service due to Coronavirus →
with: Anger Anxiety Bullying Depression Grief Loneliness Regret Relationships Sexuality/Gender Issues Stress
Age range: 12-25
Time: We answer calls and contacts as quickly as possible during our opening times
Do I need my parents permission if I'm under 18?: yes
How do I connect with your service?
Young people / parents can access the service by making a phone call, or by sending a letter or email to the service or by calling in. This is not used as a therapeutic forum, but only to obtain a young person’s details so that an in-person appointment can be arranged.
Young people may be referred to Jigsaw by professionals. We would strongly encourage professionals to use the Jigsaw referral form in this instance. Referrals can be made over the phone with a member of the Jigsaw team. Jigsaw does not operate a waiting list system. Where a referral is appropriate, the young person will be offered the next available appointment in the Jigsaw service and be advised of crisis services to use if required in the interim. Jigsaw will endeavour to provide an interpreter / sign-language translator for the young person and/or their family member(s) should one be required for appointments in the service.
How have your services changed due to Coronavirus?
While our face-to-face services are suspended, young people’s mental health is still our top priority. We have increased the frequency of some of our online features along with introducing new ones as part of our Covid-19 response.
Our Jigsaw support line is now up and running on Freephone 1800 JIGSAW (544 729).
It will provide free mental health support and advice to young people aged 12 to 25 years old, and parents or concerned adults who live in the Republic of Ireland.
You can also get in touch with Jigsaw clinicians by text message and email and ask for a return support call.
Contact details and opening hours:
1800 JIGSAW (544729)
Monday to Friday, 1pm- 5pm
text 086 180 3880
text “call me” with your preferred day and time for a call, Monday to Friday, 9am to 5pm
you can email anytime, and clinicians will respond from Monday to Friday, 9am to 5pm.
Two group live group chats run daily, for young people age 12-25 years-old facilitated by clinicians. Check out the calendar of times and how to register on jigsawonline.ie
Have a specific question or concern? Submit it through Ask Jigsaw. A clinician will craft an individual response and publish it on the site.